Assistant with context
Uses conversation history, company data, and rules.
LOADING 3D MODEL
ALTHAIR AI / AI FRONT OFFICE
ALTHAIR
01 — ALTHAIR AIFrom inquiry to outcome, without losing context.
SCROLL TO EXPLORE THE WORKFLOW
ALTHAIR AI / AI FRONT OFFICE
Pre-launch · AI front office for customer-facing teamsEvery inquiry— handled from the start
Althair AI will bring together inquiries from connected channels, replies based on company rules, permitted actions, and CRM outcome tracking.
We are currently accepting applications from early teams
How it works / 01
How an inquiry becomes an outcome
01
An inquiry arrives
The customer messages or calls through a connected channel.
Each workflow will define its permitted actions and conditions for human handoff. If a request moves outside those boundaries, a team member will receive the conversation together with its context.
InstagramTelegramWeb chat
How it works / 02
02
Althair AI identifies the request
It matches the inquiry with customer history, company data, and rules.
Customer historyRulesPricing
How it works / 03
03
It replies or carries out an action
It uses verified company data and, when permitted, creates a lead, booking, or task.
AI replyNew leadBooking
How it works / 04
04
It records the outcome in CRM
It saves the conversation, customer profile, completed action, and assignee.
CRMConversationAssignee
ChannelsInstagramTelegramWhatsAppPhone callsGmailCRM
One workspace
Channels, context, and CRM in one place
Althair AI will bring connected channels, an AI assistant, and CRM context into one workspace. The team will see customer history, define permitted actions, and take over when human handoff is needed.
Unified inbox
Collects inquiries from connected channels in one queue.
Customer profile
Keeps contact details, conversation history, leads, bookings, and tasks.
Automation under control
Carries out only permitted actions and hands complex cases to a team member.
Channels
Customers reach out where it suits them
Integrations will be connected in stages. Each card shows its current status; the scope and timing may change before launch.
Channel map
Incoming messages and replies to stories.
Telegram
Inquiries through a Telegram bot.
Incoming inquiries through WhatsApp Business.
Phone calls
Planned voice workflows and call outcome tracking.
Gmail
Inbound emails and inquiries from Gmail.
SMS
Confirmations, reminders, and service notifications.
Web chat
Inquiries from visitors to your website.
Demo scenarios
One product, different workflows
These are illustrations of future workflows: the replies are pre-scripted, and no real customer data is used.
Demo scenario
Company context
Services and pricesAvailable timesBooking rules
Demo scenario
Company context
Doctor schedulesBooking rulesHuman handoff
Demo scenario
Company context
Product catalogAvailabilityNotification rules
Result: Booking created · today, 6:30 PM · conversation saved
Company context
Answers based on your company’s data and rules
You define the knowledge sources, tone of voice, permitted actions, and conditions for human handoff. A separate workspace is planned for each company.
Company workspace
Knowledge, rules, and actions for one companyCompany knowledge
Company descriptionServices and productsPricesLocations and business hoursBooking rulesDelivery and returnsKnowledge base
Communication style
Tone of voiceSupported languages
Actions and control
Permitted actionsHuman handoff rules
Workflow boundary
Response permitted
Source found · action permitted by company rules.
Team outcomes
Less manual work, more control for the team
Respond faster
Routine questions do not have to wait for an available team member.
Keep inquiries from slipping through
Messages from connected channels arrive in one queue.
Keep the full history
The team sees previous conversations and actions before replying.
Automate with control
AI carries out only permitted, repeatable actions.
Record the outcome
A lead, booking, or task is created together with the conversation history.
Hand complex cases to the team
A team member receives the conversation together with the context already collected.
Industries
One core, workflows shaped around your business
Knowledge, rules, permitted actions, and human handoff paths change by industry while the overall workflow remains consistent.
Beauty salons and barbershops
Clinics and dental practices
E-commerce
Education centers
Auto repair shops
Real-estate agencies
Hotels and accommodation services
Other service businesses
Control and boundaries
Automation stays under the team’s control
The company defines which data the assistant can access, what it may do on its own, and when it must hand a conversation to a team member.
Separate workspace
Each company will have its own data and context.
Roles and access
A team member’s access will depend on their role.
Automation boundaries
AI will carry out only actions permitted in advance.
Human handoff
The team will be able to continue the conversation with its collected context.
Action history
Key replies, actions, and handoffs will be recorded in an activity log.
FAQ
Common questions
Althair AI / FAQ
Early access
Tell us which workflow you want to automate
Tell us where inquiries arrive and which outcome your team needs to record. We will get in touch when your workflow is ready for early access.
We will share the timeline, included capabilities, and participation terms before onboarding.